Cleaning FAQs learn about our Cleaning FAQs
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We've gathered some answers in our Cleaning FAQs
Yes. You will have the same cleaning professional for each visit. We know how important it is to have someone you know and trust cleaning your home. You will have a team of two cleaners (same team) for each cleaning.
We pamper all our clients with our Eco-Friendly House cleaning at no extra charge. The difference is that your home is cleaned with Natural Cleaning Products with NO harsh cleaning chemicals.
Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior housekeeping service – guaranteed!
If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We’ll move your visit to another, more convenient time or if you wish, cancel it altogether.
Your complete satisfaction is very important to us. That is why we offer a 24-hour guarantee. If for any reason you are not satisfied with your home cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you. Please note that refund are not offered without the Re-clean being accepted. Re-clean will only be completed with-in 48- hours window from your date of service otherwise, it will be denied. No refund will be accept if Re-clean is denied.
Cleaning for all Rooms
- Dust picture frames, shelves, knickknacks, furniture, baseboards, lamps, ceiling fans, blinds and woodwork
- Remove all cobwebs
- Dust window sills, ledges, and doors
- Clean glass surfaces, interior and exterior glass on doors, and mirrors
- Vacuum all floors, carpets, rugs and stairs (as well as trim every room and space with vacuum wand)/Mop all floors (Scrub any hard to get spots with scrub brush)
- Remove trash and replace bags
- Make beds (Will change sheets if sitting out)
Kitchen Cleaning
- Disinfect counter tops & back splashes
- Scrub and sanitize sinks
- Clean and polish the exterior of stove, refrigerator, dishwasher any other small appliances.
- Wipe microwave oven inside and out
- Clean and disinfect dining table tops
- Cleaning of outside surface of range hood
- Remove all cobwebs
- Dust window sills, ledges, and doors
- Clean glass surfaces, interior and exterior glass on doors, and mirrors
- Vacuum all floors, carpets, rugs and stairs (as well as trim every room and space with vacuum wand)/Mop all floors (Scrub any hard to get spots with scrub brush)
- Remove trash and replace bags
- Make beds (Will change sheets if sitting out)
Bathroom Cleaning
- All mirrors and counter tops
- Scrub and sanitize showers, bathtubs and sinks.
- Clean and sanitize vanities, backsplashes and toilets.
- Clean glass surfaces and mirrors
- Wash entire floors and corners
Deep Cleaning Extras
- Professional Organizing Services
- Clean baseboards & interior doors
- Stove pulled out, inside and outside cleaned
- Refrigerator pulled out and outside cleaned (Inside cleaned if empty)
- Interior Window Cleaning (if accessible, inside only)
- Cabinets Exterior (Interior only if empty)
- Vacuum upholstered furniture, including under cushions.
All Rooms
Standard Clean
Deep Clean
General Dusting
Cobweb
Windows & Doors
Glass on Doors
Vacuum & Mopping
Vacuum & Mopping (Extra)
Trash Removal
Bedding
Make beds (Will change sheets if sitting out).
Baseboards
Kitchen
Standard Clean
Deep Clean
Countertops & Backsplashes
Sinks
Tap Disinfection
Appliance Polishing
Dining Tabletops
Outside Surfaces
Cleaning of the outside surface of the range hood.
